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Job Requirements of Patient Flow Navigator - Permanent Full Time:
Responsibilities:
- In collaboration with the health care team, conduct patient navigation activities to meet or exceed Georgian Bay General Hospital target ED Wait Times, facilitate and coordinate consultations, treatments, tests, procedures and address any delays or interruptions.
- Review all potential ALC patients and in conjunction with CCAC and the interdisciplinary team identifies strategies to avoid ALC designation.
- Coordinate navigation activities and information handover with the team to ensure optimal hospital wide patient flow minimizing admission, discharge and transfer peaks and pressures and departmental functional processes.
- Facilitate interdepartmental, inter-hospital and interprofessional communication amongst the team and with patients and families.
- Support documentation, monitoring and communication.
- Participate actively in continuous quality improvement initiatives.
Candidate Qualifications:
- Registered Nurse with Current Certificate of Competence required: Bachelor’s Degree or Health Care degree an asset
- Five (5) years current acute care nursing experience, assessment skills and demonstrated clinical proficiency in all aspects of nursing required.
- Proven success in coordination of patient plan of care and related activities in the presence of conflicting information and proven priorities; demonstrated ability in conflict management and resolution, required.
- Discharge planning experience required.
- Quality improvement experience preferred; Knowledge and able to utilize outcome measures
- Demonstrated ability to set priorities and effectively resolve challenging situations that involve multiple stakeholders, patients and families.
- Excellent interpersonal and leadership skills required, with a high level of verbal and written communication skills
- Effective mediation/negotiation skills combined with the ability to work in collaboration with all members of the health care team both internally and externally across the continuum of care
- Ability to be self-directed and thrive in a dynamic environment
- Outstanding work performance and attendance record is required
- The successful candidate will have a proven commitment to professional development as well as to the Mission and Vision of the Hospital.
Assets:
- Bilingual – English and French
- Computer literacy including Microsoft Office
HEALTH, SAFETY & WELLNESS
Your wellness is a top priority to us at GBGH. We offer Interest Free Wellness Loans, Wellness Breaks on your unit and support from Joint Health and Safety Committee and the Wellness Committee.
COMPENSATION
When you choose to be a part of GBGH, you're choosing a workplace that prioritizes your growth and well-being. We invest in your professional development, fostering an environment that values continuous learning and growth, ensuring your career thrives.
- Hourly rate of pay $40.10 - $57.47, vacation accrual starts at three (3) weeks per year
- Healthcare of Ontario Pension Plan (HOOPP), one of Canada’s largest defined benefit pension plans.
- Education Fund Opportunities, Career Development and Education Sessions.
- Access to Employee & Family Assistance Program.
HOURS OF WORK
Full Time. Must be available to work shifts including days, evenings, nights and weekends. Shifts and hours may change according to departmental requirements and as per the ONA collective agreement.
HOW TO APPLY
If you're ready to embark on a remarkable career journey with GBGH, apply now. Join us in making excellent care personal and be part of a team that is shaping the future of healthcare in our community. Please submit your application through GBGH Career Opportunities page, by February 27, 2025 at 0900hrs EST. Refer to Posting Number 25-041.
THE HOSPITAL
Discover a rewarding career at GBGH, a dynamic 113-bed facility nestled in the heart of Midland, Ontario. Our dedicated team serves a diverse catchment area, including Midland, Penetanguishene, Township of Tiny, Township of Tay, Christian Island, Georgian Bay Township, and Springwater Township. With a population base of 55,000, surging to over 150,000 during the peak season, GBGH stands as a healthcare cornerstone for our vibrant community. With an annual budget of approximately $80 million, a robust staff of 800 professionals, and a network of over 100 active professional staff alongside 70 regional affiliates and consulting physicians, GBGH is a vital healthcare hub. Our services span acute care, rehabilitation, complex continuing care, and Level 3 intensive care unit, with exciting plans on the horizon. We are in the early stages of expanding our capabilities, including a 2,500 sq ft expansion to our diagnostic imaging department to add MRI services for our community, a 50,000 sq ft expansion off our emergency department to offer 24 inpatient mental health beds and planning for a new state-of-the-art hospital facility. Explore the latest developments and initiatives at GBGH by visiting our website: gbgh.on.ca. We thank all applicants for their interest in this opportunity, but please note that only candidates selected for an interview will be contacted. Selection will be based on the skill, ability, experience, and qualifications. The Hospital reserves the right to conduct a formal interview or other applicable testing where required. GBGH is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you require accommodation for disability during any stage of the recruitment process, please advise the Human Resources Department. We encourage all qualified individuals to apply including visible minorities, Indigenous peoples, persons with disabilities, 2SLGBTQAI+ persons, and anyone else who will contribute to a diverse workplace.
Do you meet the requirements for this job?
Patient Flow Navigator - Permanent Full Time
As a corporate resource, the Patient Flow Navigator will be responsible to promote optimal patient, clinical and operational outcomes by assessing and facilitating the effective quality of care, utilization of resources and length of stay at Georgian Bay General Hospital. As well, the Patient Flow Navigator will identify and initiate discharge plans for patients and collaborate with interprofessional teams to support the Home First philosophy and practices.
This individual identifies and addresses care processes and /or other issues impeding the flow of patient care from admission to discharge destination and ensures the provision of safe, quality care and safe transitions for patients at GBGH. These individuals act as a resource and role model for all clinical staff and works collaboratively with the care teams to provide leadership congruent with the vision, mission, values and strategic objectives of the hospital.
Job Requirements:
Responsibilities:
- In collaboration with the health care team, conduct patient navigation activities to meet or exceed Georgian Bay General Hospital target ED Wait Times, facilitate and coordinate consultations, treatments, tests, procedures and address any delays or interruptions.
- Review all potential ALC patients and in conjunction with CCAC and the interdisciplinary team identifies strategies to avoid ALC designation.
- Coordinate navigation activities and information handover with the team to ensure optimal hospital wide patient flow minimizing admission, discharge and transfer peaks and pressures and departmental functional processes.
- Facilitate interdepartmental, inter-hospital and interprofessional communication amongst the team and with patients and families.
- Support documentation, monitoring and communication.
- Participate actively in continuous quality improvement initiatives.
Candidate Qualifications:
- Registered Nurse with Current Certificate of Competence required: Bachelor’s Degree or Health Care degree an asset
- Five (5) years current acute care nursing experience, assessment skills and demonstrated clinical proficiency in all aspects of nursing required.
- Proven success in coordination of patient plan of care and related activities in the presence of conflicting information and proven priorities; demonstrated ability in conflict management and resolution, required.
- Discharge planning experience required.
- Quality improvement experience preferred; Knowledge and able to utilize outcome measures
- Demonstrated ability to set priorities and effectively resolve challenging situations that involve multiple stakeholders, patients and families.
- Excellent interpersonal and leadership skills required, with a high level of verbal and written communication skills
- Effective mediation/negotiation skills combined with the ability to work in collaboration with all members of the health care team both internally and externally across the continuum of care
- Ability to be self-directed and thrive in a dynamic environment
- Outstanding work performance and attendance record is required
- The successful candidate will have a proven commitment to professional development as well as to the Mission and Vision of the Hospital.
Assets:
- Bilingual – English and French
- Computer literacy including Microsoft Office
HEALTH, SAFETY & WELLNESS
Your wellness is a top priority to us at GBGH. We offer Interest Free Wellness Loans, Wellness Breaks on your unit and support from Joint Health and Safety Committee and the Wellness Committee.
COMPENSATION
When you choose to be a part of GBGH, you're choosing a workplace that prioritizes your growth and well-being. We invest in your professional development, fostering an environment that values continuous learning and growth, ensuring your career thrives.
- Hourly rate of pay $40.10 - $57.47, vacation accrual starts at three (3) weeks per year
- Healthcare of Ontario Pension Plan (HOOPP), one of Canada’s largest defined benefit pension plans.
- Education Fund Opportunities, Career Development and Education Sessions.
- Access to Employee & Family Assistance Program.
HOURS OF WORK
Full Time. Must be available to work shifts including days, evenings, nights and weekends. Shifts and hours may change according to departmental requirements and as per the ONA collective agreement.
HOW TO APPLY
If you're ready to embark on a remarkable career journey with GBGH, apply now. Join us in making excellent care personal and be part of a team that is shaping the future of healthcare in our community. Please submit your application through GBGH Career Opportunities page, by February 27, 2025 at 0900hrs EST. Refer to Posting Number 25-041.
THE HOSPITAL
Discover a rewarding career at GBGH, a dynamic 113-bed facility nestled in the heart of Midland, Ontario. Our dedicated team serves a diverse catchment area, including Midland, Penetanguishene, Township of Tiny, Township of Tay, Christian Island, Georgian Bay Township, and Springwater Township. With a population base of 55,000, surging to over 150,000 during the peak season, GBGH stands as a healthcare cornerstone for our vibrant community. With an annual budget of approximately $80 million, a robust staff of 800 professionals, and a network of over 100 active professional staff alongside 70 regional affiliates and consulting physicians, GBGH is a vital healthcare hub. Our services span acute care, rehabilitation, complex continuing care, and Level 3 intensive care unit, with exciting plans on the horizon. We are in the early stages of expanding our capabilities, including a 2,500 sq ft expansion to our diagnostic imaging department to add MRI services for our community, a 50,000 sq ft expansion off our emergency department to offer 24 inpatient mental health beds and planning for a new state-of-the-art hospital facility. Explore the latest developments and initiatives at GBGH by visiting our website: gbgh.on.ca. We thank all applicants for their interest in this opportunity, but please note that only candidates selected for an interview will be contacted. Selection will be based on the skill, ability, experience, and qualifications. The Hospital reserves the right to conduct a formal interview or other applicable testing where required. GBGH is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you require accommodation for disability during any stage of the recruitment process, please advise the Human Resources Department. We encourage all qualified individuals to apply including visible minorities, Indigenous peoples, persons with disabilities, 2SLGBTQAI+ persons, and anyone else who will contribute to a diverse workplace.